At Dog Central, we aim to get your order to you as quickly and efficiently as possible.

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Click & Collect

We offer FREE Click & Collect from our Hastings store.

You will receive a notification when your order is ready for collection.

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Nationwide Shipping

Urban Delivery: $12.95

Rural Delivery: Additional $5.00 surcharge

Orders are shipped and typically dispatched within 1–3 business days. Once your order has been sent, you'll receive tracking details via email where available.

 

Delivery Times

Estimated delivery times after dispatch:

• North Island: 1–3 business days

• South Island: 2–5 business days

• Rural addresses: Please allow an additional 1–3 business days.

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Please note that delivery timeframes are estimates and may vary during busy periods or due to courier delays.

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Shipping Exclusions

Some oversized or bulky products may incur additional freight charges. If this applies to your order, we'll contact you before shipping to discuss the available options.

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Questions?

If you have any questions about shipping or delivery, please don't hesitate to get in touch. We're always happy to help